Dear Valued Customers,
We try to respond to all emails within 24 hours on a weekday &
48 hours on the weekend; often it is much sooner.
If you have placed an order & not had a reply in 24/48 hours,
Please send an Email Direct to Fran: firstname.lastname@example.org
Please Note; If you have a microsoft free email account (Hotmail, Live, Etc) please check your junk mail for your invoice or email reply from us. If you could add email@example.com to your safe senders list, that would be great as microsoft send our emails directly to junk mail.