Please Note: We are expanding our delivery area all the time. If you don't see your suburb here, please contact us to see if we cover your area. Some area's that are not in our Delivery area do have a small delivery fee. Thank-you for understanding.
Please Note; If you have a microsoft free email account (Hotmail, Live, Etc) please check your junk mail for your invoice or email reply from us. If you could add firstname.lastname@example.org to your safe senders list, that would be great as microsoft send our emails directly to junk mail.
Please Note: There is a 48hour Process Time When Placing your Order. * Delivery Days May Change,
|Check-out Delivery Area||Suburbs Covered||(TBC)*Delivery Day for your area||Sorry we can't give actual time of arrival. Just Approx.||Free Delivery Yes or NO?|
|Centerary Suburbs||Jindalee, Mount Ommaney, Westlake, Riverhills, Jamboree Heights, Sumner, Seventeen Mile Rocks, Darra, Oxley, and Surrounding suburbs.||Thursday Morning||Yes|
|Inner West||Kenmore, Kenmore Hills, Chapel Hill, Indooroopilly, Taringa, Toowong, Bardon, and Surrounding suburbs.||Thursday||Yes|
|Noosa||Eumundi, Doonan, Noosaville, Noosa Heads, Sunshine Beach, Peregian, Coolum||Tuesday||Early AM||YES|
|Maroochydore||Pacific Paradise, Maroochydore, Cotton Tree, Alex Heads, Mooloolaba||Tuesday||AM||YES|
|Nambour||Palmwoods, Woombye, Nambour, Yandina, Chevallum, Forest Glen, Eudlo, Mooloolah, Landsborough, Maleny.||Tuesday||Before 8am||YES|
|Toowoomba||All CBD suburbs (8km radius), others please enquire||Once a week, day varies||Please Contact||YES|
|Ipswich||Goodna, Redbank, Riverview, Dinmore, Bundamba, Booval, Raceview, Flinders View, Yamanto, Brassall, Ironbark, Haigslea, Woodend, Ipswich, Moores Pocket, Basin Pocket, and Surrounding suburbs.||Days Vary||Please Contact||YES|
|Buderim||Kuluin, Kunda Park, Buderim, Mountain Creek, Sippy Downs , and Surrounding suburbs.||Tuesday||AM||YES|
|Bribie Island||Ningi, Sandstone Point, Bribie Island , and Surrounding suburbs.||Tuesday||AM||YES|
|Samford / Camp Mountain||Samford, Samford Valley, Wrights Mtn, Camp Mtn, Draper, Yugar, Clear Mtn, Mt Samson, Highvale , and Surrounding suburbs..||Friday||PM||YES|
|Enoggera||The Gap, Mitchelton, Keperra, Arana Hills, Ferny Grove, Upper Kedron , and Surrounding suburbs.||Friday||PM||YES|
|Moggill||Pullenvale, Anstead, Bellbowrie, Moggill, Karalee, Mount Crosby, Chuwar, Kholo, , and Surrounding suburbs.||Friday||After 3 PM||YES|
|Springfield||Springfield, Springfield Lakes, Camira, Brookwater, Deebing Heights, Ripley , and Surrounding suburbs..||Thursday||After 3 PM||YES|
|Carindale||Carina, Carindale, Camp Hill, Coorparoo, Greenslopes, Holland Park, Mt Gravatt, Mansfield, Wishart, MacGregor, Sunnybank.||Monday / Thursday||AM||YES|
|Capalaba||Tingalpa, Manly, Wakerley, Chandler, Capalaba, Alex Hills, Sheldon, Burbank, and Surrounding suburbs.||Monday / Thursday||AM||YES|
|Morningside||'Gabba, Norman Park, Seven Hills, Morningside, Balmoral, Cannon Hill , and Surrounding suburbs.||Monday / Thursday||AM||YES|
|Rocklea||Algester, Calmvale, Parkinson,Calmvale, Stretton, Salisbury, Rocklea, Nathan, Moorooka,Acacia Ridge, Yeronga, Fairfield , and Surrounding suburbs..||Monday||PM||YES|
|Logan||Springwood, LoganHolme, Shailer Park, Slacks Creek, Browns Plains, Tanah Merah, Loganlea, Crestmead, Park Ridge, Forestdale , and Surrounding suburbs.||Thursday||PM||YES|
Orders can be placed through our website via the “Shop” dropdown, or by email, (please don’t call as we are often in beehives or driving) & this is how orders get missed or forgotten. We ask in order to avoid communication errors or delays; that all orders be placed in writing via our website or email.
PLEASE UNDERSTAND WE DO NOT USE FACEBOOK MESSENGER FOR TAKING ORDERS,
AS IT DOESN’T SUIT OUR SYSTEMS & PROCESSES. Messenger is not emailing.
Our Order Email is: email@example.com
All orders must be paid for prior to Delivery, except for account customers who must abide by respective account payment terms.
Account customers are responsible for any payments due for any products or services ordered through their account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.
Accepted Payment Methods include:
We offer “Free Delivery” on our products in our "Delivery Area". Free Delivery extends to when we are in the area as we have set days for different areas. Our current delivery area extends from Noosa to Logan out to Toowoomba. The extremities of the Delivery area we cover weekly & The Suburbs 2 or 3 times a week. Unfortunately we are unable to give you an exact time we will be at your door, as there are many variables like traffic and weather conditions to take into account (and we do over 300km on a delivery day). Online orders are normally delivered the next delivery day after payment has been received. To ensure you receive an invoice & allow time for payment before the next delivery run, please ensure you place your order by 1pm, 2 days before your scheduled delivery day. Orders will be invoiced & Bottled to order but delivery won’t be confirmed until payment has been received.
We Deliver all our orders ourselves; we don't use third party couriers, due to this we are not in the office all day. Sorry Pick-up is not an option as we don't sit at the office all day.
Please note: We do not deliver to PO Boxes, Locked Bags or Australia Post Parcel Lockers. Highrise and locked complexes require a safe drop point or "You" the customer to meet at a suitable meeting point, as we cannot wait for hours to you to arrive home. Thank-you for your understanding.
Residential addresses are preferred, as more and more shopping centres are charging for parking. Also as we do not know every shopping centre layout, it can upto an hour to find some shops in the larger centres, parking at wrong end of the centre etc, please understand that a residental address is preferred otherwise we may need to start charging for some deliveries.
URGENT & Off Day Deliveries.
Please Understand if you require an Urgent Delivery and your unable to wait until the next delivery day; This will incur a Delivery Fee ($25). Also if you require a delivery on a NON Standard delivery day to your area, or the delivery failed due to non-payment or similiar, this will also incur a $25 Delivery Fee.
Paid Shipping of Non Delivery Area Orders
Please understand we have to draw a line somewhere, while we are trying to extend our delivery are requested by our customers, we unfortunatley at this time are unable to delivery everywhere.
For Customers further afield, we do offer postage on your order, but this is charged to you at cost.
Not all products are suitable for postage. Please contact us if your after a particular item.
Pricing and Availability of products
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES AND CHARGES AS LISTED ON THE SITE ARE DISPLAYED AND CHARGED IN AUSTRALIAN DOLLARS (AUD). The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available. We do keep our prices as low as possible for as long as possible and we believe in “A great product at a fair and reasonable price” but from time to time our packaging wholesalers do have price increases that we do need to unfortunately pass on.
Product image, colour and packaging
Product images are for display purposes only. Actual packaging may vary slightly. We try to display the colours of our products as accurately as possible. Nevertheless, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
The stability & nature of our products may be altered depending on your storage conditions, or when used in combination with other ingredients. This is beyond our control & we cannot accept any liability in this regard.
Returns and Refunds
Delivery Days & Process
We do deliver every day, but depending on where you live we might only cover your area once a week. We do Deliver from the Sunshine Coast to Logan & out to Toowoomba. We are in Brisbane & Ipswich several times a week. Once you have made contact and ordered from us we will be able to let you know when we are in your area. We require your order by 1 pm daily so that we can package and prepair your order for delivery. In some cases you could receive your delivery as early as the next day. Early placement or orders is always prefered.
Unfortunately pick-up is unavailable at this stage. We are not in the office all day, as we have bees to tend to & deliveries to make. Thank-you for your understanding, and to keep our prices fair & reasonable we are happy to deliver to your home when we are in the area. Unfortunately delivering to work places in the city or in shopping centres is not available either as paid parking costs would need to be passed on. Please do contact us and we will try and work something out for you.
We have an Easy Ordering Process.
1. Send an Email with your Details & Order to; firstname.lastname@example.org (Please DO NOT PAY YET, )
2. We will confirm your order, Product ordered, Proposed Delivery day.
3. We will send you an invoice for payment. (Payment Methods are Listed on the Invoice)
4. Once we receive payment, Delivery will be made.